Claims.
In the event of making a claim, our full time claims consultants are available to provide assistance with your claim lodgement and the process that follows. We have listed a few basic procedures to be aware of to streamline the process for you:
Allow your claims manager at Remingtons Insurance Brokers to handle your claim rather than dealing directly with the insurer.
Advise your insurance broker and claims consultant immediately of any loss or damage that may lead to a claim.
Take steps to secure property from any further damage. See emergency contacts and general claim information for what to do in various situations
Take care not to admit liability.
Any third party demands should be referred to Remingtons Insurance Brokers’ claims department. Do not deal with third parties yourself.
Take clear photos and videos of any damage.
Speak to your insurance broker before authorising any building or repair work.
Please include the following information with your claim:
Description of incident
Date and time
Location where circumstances originated
Estimate of loss
Action being taken to minimise loss
Don’t hesitate to contact our team at Remingtons Insurance Brokers. Our friendly and experienced insurance claims consultants can help you through the claims process and assist any questions you may have. If you contact our office we can provide specific claims forms relevant to your claim.